3 Piece Wool Dannak - Unstitched (Printed)

• Wash light and bright clothes separately.
• Don’t use bleach.
• Don’t twist or squeeze clothes with embellishments.
• Iron on low heat if needed, but not on shiny or embellished areas.
• Dry clothes in the shade.

Colors on your screen may not exactly match real life due to display settings and lighting.

Colors on your screen may not exactly match real life due to display settings and lighting.

To begin the return process, customers are requested to submit their return request either by emailing us at zbtarfat@gmail.com or by contacting our customer support team at +92 306 1249774 / +92 306 0644400. Once we receive your request, our support team will carefully evaluate the details of your concern and guide you through the next steps.

If your order was delivered incorrectly due to an oversight on our part—such as receiving the wrong product, size, or colour, Zeen by Arfat will take full responsibility. In such cases, we will arrange a free pickup service from your provided address. Our logistics partner will collect the item within 7–10 working days, depending on your location and courier availability.

After the item has been collected, it will be safely transported to our warehouse for a thorough quality inspection. This inspection helps ensure that the returned item is unused, in its original condition, and complies with our return guidelines. Once the product has been verified and approved by our quality assurance team, we will proceed with issuing your compensation.

Instead of cash refunds, Zeen by Arfat offers store credit or an online coupon equivalent to the full value of your returned item. This store credit can be conveniently used on our website at any time, allowing you to shop for an alternative product of your choice. The credit does not expire immediately, giving you the flexibility to redeem it based on your shopping needs.

We would like to highlight that cash refunds are not available under any circumstances. However, customers are welcome to select between receiving online store credit or opting for an exchange for another available product. Our team is always ready to assist you in finding the perfect replacement should you choose the exchange option.

At Zeen by Arfat, our goal is to make your shopping experience pleasant, reliable, and worry-free. Should you have any questions regarding the return process, timelines, or product eligibility, our customer service team is here to provide full support and clarity.